COMMSX Announces Structural Transformation and New Operational Framework
COMMSX has completed a full-scale internal transformation, introducing a new operational framework designed to strengthen its global delivery capacity and align its structure with the scale and complexity of the international clients it now serves.
December 1, 2025 — COMMSX, an international strategic communications agency, part of the Global PR Group Convoy, has completed a full internal transformation aimed at strengthening its global operational capacity, upgrading its communication systems, and aligning its structure with the scale and complexity of the clients it now serves.
Over four years, COMMSX evolved from a boutique consultancy into a partner trusted to manage international crises, sensitive corporate issues, and high-stakes reputation challenges across multiple markets. As client portfolios expanded and strategic workloads intensified, it became clear that the agency’s early-stage operational model could no longer support the pace, responsibility, and cross-market precision required.
A Necessary Structural Shift
The need for transformation emerged not from a single event, but from the accumulation of daily realities: increasing client volume, more complex mandates, accelerated decision cycles, and communication environments shaped by war and global uncertainty.
Despite strong performance, the agency recognised that systems built for its early years were not designed for the organisation COMMSX had become.
In response, COMMSX undertook a complete internal rebuild.
Key Areas of Transformation
The agency implemented a comprehensive upgrade across all core systems, including:
a redesigned operational and workflow architecture
strengthened governance, standards, and methodologies
expanded leadership and delivery teams
enhanced crisis-readiness protocols
unified cross-department communication processes
upgraded financial and managerial systems
a full brand and digital redesign reflecting the agency’s current scale
This reconstruction ensures that COMMSX operates with the structure, discipline, and resilience expected from a global strategic communications partner.
«Transformation begins with a simple question: can the structure that worked yesterday support who we are becoming tomorrow? For us, the answer was no. We transform COMMSX to match the level of responsibility we carry today—and the level our clients expect,” said Alina Steklova, Founder & CEO of COMMSX. “We operate in environments where precision is not optional. Our new systems give us the clarity, speed, and strategic depth required to support organisations navigating complexity across markets.»
A New COMMSX — Built for Global Demands
The upgraded agency model strengthens COMMSX’s ability to:
manage international multi-stakeholder communication systems
support leadership visibility and corporate reputation at scale
operate in crisis and high-uncertainty environments
align PR, reputation, crisis, and strategic communications into one integrated function
deliver consistent, disciplined execution across markets and teams
Looking Ahead
COMMSX enters its next stage of growth with a renewed structure, extended capabilities, and clear strategic direction.
Today, COMMSX stands as a partner for organisations requiring international strategic communications, reputation management, and crisis leadership with systems strong enough to meet global demands.
Thoughts, ideas, and perspectives on design, simplicity, and creative process.


